The One Place
For All Your Deck Needs

 
 
 
 
  
 
 
 TrueDecks
  
 414 Google reviews 
 
 Write a review 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Joshua Maltby 
 
2024-09-05
 
 
  
Had a 16x24 deck installed by TrueDecks this summer. First conversations in June and the deck was done in a week in mid-August by a very professional crew. They ran into an issue mid-installation due to some last minute changes to the design of the stairs, but they took full responsibility for the error and the resulting cost overruns. The main supervisor Pavel was very responsive and detail oriented to get the job done right. I spoke to the owner to provide feedback, and you can tell they are trying to do the right thing for their customers. Definitely a contractor I would trust again for additional work.
  
 
  
 
 
 
  
 
 
 Edward Saltzberg 
 
2024-09-03
 
 
  
OUTSTANDING
I interviewed four firms to fix rotting posts and stairs. DeckMaster took the most comprehensive look at the problems. Each of the other firms missed important structural defects. Surprisingly affordable result given all the work, including refinishing. I highly recommend Deck Master
  
 
  
 
 
 
  
 
 
 JDSWINK 
 
2024-08-23
 
 
  
Techs were prompt and excellent work.
  
 
  
 
 
 
  
 
 
 Betty Jo Palmer 
 
2024-08-19
 
 
  
True Deck gave me an excellent new deck which enhances my home.  Every worker was knowledgeable and polite.  I certainly will be happy to recommend them!!
  
 
  
 
 
 
  
 
 
 John Biddison 
 
2024-07-30
 
 
  
TrueDecks crew did a fantastic job repairing and re-staining my deck. They explained the process, performed the repairs, and did a great job applying thick coats on the deck. Very pleased with the result.
  
 
  
 
 
 
  
 
 
 Rebecca Rousey 
 
2024-07-30
 
 
  
Very happy with the Cedar stain and sealant by Luis Escoto and team from TrueDecks.
  
 
  
 
 
 
  
 
 
 Andrew L 
 
2024-07-27
 
 
  
I wanted to share my experience working with TrueDecks on a big project that included a deck, a patio, and replacement of a fence.

Timeline - everything from start to the end took a month. This includes permits,  plans , design,  proposals, etc. Salesman Fernando responded to all questions very quickly and never excused himself from being busy or on vacation. I think this is the fast you can get,  given time others take to respond to your emails. Quick response is always appreciated.

Scope - The project was delivered as discussed,  despite the fact that some improper parts were delivered initially, but the firm took quick action to fix it and brought  right color and right brand.

Quality - With a few exceptions, work is done flawlessly.  As an engineer,  I noticed missing j channels around the deck, but it was fixed instantly. I had very high bar for every piece of the deck, and requested a crew to fix spacing between couple of the boards. At completion, deck had a perfect look with spacing between boards being 100% perfect,  as expected.  See photos. I didn't have any major comments on the patio,  it had a perfect look, but I had to ask to put extra edges to be safe.

Customer experience - Crew was friendly, focused on getting things done.

Overall, I can't complain about anything. The job was  well done , hope it will stay for the rest of my life. Just wanted to recommend to their supervisors to be more available and responsive to customer.

See photos and let me know if you have questions!
I think this is a.5 star.
  
 
  
 
 
 
  
 
 
 Leigh Bluestein 
 
2024-07-24
 
 
  
The team from TrueDecks did a fabulous job with repairs and adding 2 support posts to my 25 year old deck. Then they washed, prepped and painted it. It looks great! The team was professional, friendly, on-time and did a great job -- especially considering how hot it was on the days they were here. A+ for everyone from the office staff/scheduler, the estimator and the crew. Highly recommend!