About TrueDecks
TrueDecks is a family-owned and operated business based in Maryland that offers a wide range of services for your deck and patio needs. Whether you need deck or patio cleaning, sealing, repair, or construction, TrueDecks has the expertise and experience to handle any job with excellence.
Our Story
TrueDecks was founded in 1999 by Jose Ugalde, who had a vision to create a better and more efficient way of cleaning and restoring wood decks. As a former technician for a pressure washing company, Jose witnessed day after day how poor the cleaning methods were and how they caused damage to the wood of the deck. He knew that there had to be a better way.
Jose spent years testing and experimenting with different methods, chemicals, and pressure levels to find a safe yet effective method. Then, he pioneered the PressureLess™ cleaning and preservation system, which is a revolutionary process that removes dirt, debris, and old sealants and stains without harming the wood’s composition. Unlike power washing, this low-pressure system does not cause damages such as raising wood grain and causing splintering of the wood. It also uses a safe and effective chemical mix that opens the pores of the wood and restores its natural tone followed any our preservation system.
Since then, TrueDecks has grown to become one of the leading deck and patio companies in Maryland, DC and Virginia. We have served thousands of satisfied customers with our high-quality services and products. We have also expanded our services to include deck and patio construction, custom designs, deck repairs, exotic wood restoration and care, exterior house washing, and more.
As the industry is changing over the years and wood is becoming less reliable and composite deck materials such as Trex, Timbertech, Azek and Fiberon are becoming more affordable and best value, our company has adapted to the industry standards and customer’s demands in composite decking. We are always researching and innovating not only in deck restoration but also in best deck and patio construction practices and solutions.
We are also experts in building paver patios, screened porches, gazebos, pergolas, fences and custom residential and commercial projects. No job is too small or too big for us.
Our Mission
Our mission is to provide our customers with the best possible service and value for their deck and patio projects. We aim to exceed their expectations with our professionalism, craftsmanship, and attention to detail. We also strive to protect their investment by using the best materials and techniques available in the industry.
We are not just another deck and patio company. We are TrueDecks: The One Place for All Your Deck and Patio Needs. Why hire multiple companies when you can just hire one trusted place.
Our Values
At TrueDecks, we value:
Quality
Integrity
Customer Satisfaction
Innovation
Teamwork
Quality
Integrity
Customer Satisfaction
Innovation
Teamwork
Who We Are
TrueDecks is a family-owned business specializing in deck building and restoration since 1999. With over 24 years of experience and more than 20,000 satisfied customers, we’re proud to exceed industry standards and deliver high-quality craftsmanship for the best value. We earn most of our work through referrals and repeat business, and we hold the #1 spot online for being the most reputable and popular company in various consumer-rated websites such as Google Local Certified Business, Facebook, Accredited Better Business Bureau, Angi Super Service Award Winner, CheckBook, NextDoor, Houzz, Yelp, and more.
We understand that transparency is key in today’s market, where scams and unreliable companies are becoming more common. To demonstrate our legitimacy, we invite you to check our company’s history and reputation through public records and links to consumer rating websites:
Good standing Maryland business search
Home improvement license search
DeckMaster Google Reviews
Angi Consumer rated website
A+ Accredited Better Business Bureau
Checkbook highly rated company
Contact Us
If you are interested in any of our services, please contact us today by phone at (240) 404-0207 or by email at cservice@deckmaster-us.com. You can also visit our website at truedecks.com to learn more about us, see our gallery of previous projects, read our customer reviews, and request a free price estimate.
DeckMaster, Inc. becoming TrueDecks® Same ownership, same services, new name. Don’t miss this opportunity to work with the best deck and patio company in Maryland. Call TrueDecks today and get ready to enjoy your outdoor space like never before!
Super Service Award
We take. a lot of pride in exceeding our customers expectations when it comes to fence and deck cleaning, repair and building. Every year, Angie’s List awards companies that have given exceptional service and TrueDecks has won this super service award for 3 years in a row. We owe it to our amazing customers who take the time to leave us a review!
See What Our Clients Say
Elizabeth Rabin
They did an excellent job. I would definitely recommend them. They were a pleasure to work with.
Jason Lee
For years, and at two different houses, I used TrueDecks to seal my back deck and I was a very happy customer. They always did great work. But this past Fall, I engaged them to (1) replace my back deck with a new one, and (2) repair and extend the bricked floor of my carport underneath my deck. Both projects came out absolutely fantastic--I'm thrilled with the results and so happy that I used TrueDecks to complete the work. They have a great team and the finished product is so, so worth it. I wholeheartedly recommend them to anyone in the area who's thinking of redoing a deck and areas around the deck.
Paul Mannes
The Team and Service Desk for TrueDecks have been very easy to work with and be sensitive to our requirements. The work was done per our agreed upon schedule and the on-site team with easy to communicate with and skilled. All in all, a project planned and executed to our approval. Thank you TrueDecks.
Mary Eng
True Decks did an excellent job in replacing my balcony deck. They were professional, efficient, and methodical in their work. Their work is stellar and I would not hesitate to recommend them if you need any type of deck work or repair.
Ellen Schaefer-Salins
TrueDecks took down a 60 year old deck and made a beautiful new and larger deck for my home. They do quality work and were responsive to a few communication issues. I would recommend them to others!
ramiro
Excellent work! Absolutely recommend!!!
Matt Watkins
I felt as though I could have a respectful conversation with a knowledgeable deck contractor about what I needed, and then the price was right.
Lori Burge
We hired TrueDecks after my friend referred us. We had them power wash the house and deck which was done very well. Today we had technician Selvin replace 5 rotted post. My husband built our deck 27 years ago and he is very picky about who works on it. After Selvin was done my husband was beaming. Selvin did an exceptional job. The last piece of this work will come later this week with the final staining of our deck. At this rate I'm sure the deck will look new. We have been extremely please with all the work from TrueDecks so far. I can't wait for the stain to be completed so I can enjoy my new 27 year old outside room. Thank you TrueDecks.
Sara Ahlgren
TrueDecks really came through after a storm damaged half of the railings of my back deck. They not only replaced the railings, they improved them but in a fashion that didn't look out of place with the remaining railings. They also powerwashed and stained the whole deck so it doesn't look obviously repaired.
